For 2025, Alfa, the Lebanese mobile telecommunications operator, provides several corporate and customer service contact numbers for both local and international use. Corporate & Administrative Contacts Headquarters/Main Office: +961 3 391 000 . Fax Number: +961 3 391 109 . Corporate Email: alfa.customercareteam@alfamobile.com.lb. Customer Service & Helplines Local Helpline (from Alfa lines): Dial 111 (Free of charge, available 24/7). International Helpline (from other networks/abroad): +961 3 391 111 . Subscription & Service Info: Call 1454 (Free of charge). Self-Service & SMS Centers Unified Service Menu: Dial *111# to manage bundles and services. Balance Inquiry: Dial *11# . SMS Service Center Number: +961 3 488 888 . Recharge Number: Call 03 390 390 . Clip Alert (Call Forwarding): While roaming, you can forward calls to 1344 . Physical Office Locations Beirut/Dekwaneh: Parallel Towers, GF . Jal El Dib: Alfa Cell Service Center. Other Regional Centers: Premises are available in cities including Tyre, Kobayat, and Baalbeck for information and claims. For real-time assistance, Alfa also provides 24/7 support through their WhatsApp channel.
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