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Shipping & Delivery Policy

Coverage

IT Promax Store delivers IT products across Beirut and Lebanon. We do not currently operate standard consumer shipping to the United States or other countries from this storefront. Shipping options and fees are confirmed at checkout after you enter your address.

Delivery times

  • Beirut & nearby: often next business day when stock is available
  • Other regions in Lebanon: typically 1–3 business days
  • Special / bulky items: may require a scheduled delivery window

Times are estimates and may change for public holidays, weather, or stock delays.

Fees

  • Beirut: from $3 USD
  • Other Lebanon destinations: from $7 USD
  • Free delivery: on eligible orders over $150 USD (when enabled at checkout)

Exact fee is shown before you place the order.

Receiving your order

Please ensure someone can receive the parcel at the delivery address and verify the package condition on arrival. Report damage or missing items within the window described in our Return policy.

Tracking & support

Track status via Order tracking, or contact us on WhatsApp +961 70 945 470 / info@itpromax.net / Contact.

Business details

IT Promax · Mar Elias Street, Beirut, Lebanon · Hours: Mon–Fri 09:30–19:00 · Sat 09:30–18:00.